Salesforce Administrator

Description

As a Salesforce Administrator at Patton Creative Group, you will play a pivotal role in optimizing and managing our Salesforce platform to support a diverse range of clients across multiple industries. Collaborating with internal teams and external stakeholders, you will improve user experience, and deliver solutions that drive business efficiency. Your ability to adapt Salesforce to meet the unique needs of our clients will be key to maintaining our agency’s high standard of service.

Requirements

• Manage and customize users, profiles, apps, objects, layouts, fields, and permissions to meet business needs

• Create and maintain reports, dashboards, and data automation for organizational use

• Perform general administrative tasks, including mass data updates, flows, validation rules, and integrations

• Collaborate on planning, designing, testing, and deploying apps, integrations, and automation

• Monitor APIs, connectors, and middleware for seamless data flow between systems

• Gather and document requirements from key decision makers and end users to enhance user experience and system functionality

• Support post-implementation needs and ensure continuity of essential processes and data quality

Knowledge / Skills

• Bachelor's degree or 2+ years Salesforce Administration experience require

• Salesforce Administrator Certification Required

• Salesforce Advanced Administrator Certification preferred

• Salesforce Platform App Builder, Marketing Cloud preferred

• Experience using Zapier and APEX preferred

Core Competencies

• Exceptional time management and organizational skills
• Strong communication and active listening skills
• Comfortable bringing solutions to the team
• Ability to work with all levels of an organization collaboratively or independently according to the scope of the project

About Patton Logistics

Headquartered in Brentwood, TN, Patton Logistics is a multi-entity organization providing resources and business solutions in the logistics, financial, marketing and technology space. 

Additional Information

To perform this job successfully, an individual must be able to perform each key responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, ability and/or competencies needed for successful performance in this role. Roles, responsibilities, and functionality may be changed and/or reassigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.