Salesforce Administrator II

About Morning Consult:

Morning Consult is a global decision intelligence company changing how modern leaders make smarter, faster, better decisions. The company pairs its proprietary high-frequency data with rigorous analysis to better inform decisions on what people think and how they will act.

This position will be based in one of our office locations (Chicago, IL; Washington, DC; New York, NY) or remote in the United States.

Our award-winning and modern, open concept offices are located in Washington, DC, Chicago, IL and New York, NY. All three offices are accessible by public transportation and in close proximity to great restaurants and shopping.

Join us in the office for Bagel Tuesdays, catered lunch on Wednesdays or grab a beverage from the fridge for an impromptu after-work happy hour!

The Role:

Morning Consult is looking for a Salesforce Administrator II who will play a vital role in building and maintaining our Salesforce instances as well as integrated tools that drive our commercial operations. We are seeking a passionate, systems-minded individual who can help us continually improve and enhance our Salesforce platform as well as its integrations, such as ZoomInfo, NetSuite, Gong and others. In this role, you will also design scalable best practice solutions and own delivery against a product systems roadmap.

The Salesforce Administrator II will demonstrate a deep knowledge of the Salesforce platform and will quickly grasp our current Salesforce operating environment and how to best utilize it to meet business objectives. You should be comfortable with change management and governance, as well as communicating, prioritizing and managing all aspects of a Salesforce project.

In this role, you will work cross-functionally with stakeholders throughout the business and play a key part in Morning Consult’s next wave of growth in the decision intelligence space.

The Business Operations Team at Morning Consult:

The Business Operations team is part of the financial division at Morning Consult. We work closely with all divisions within Morning Consult to ensure that our technologies, processes and reporting support the goals and initiatives of the entire organization. Business Operations is a small team but plays an outsized role in the strategic evolution of the business.

What You’ll Be Working On:

• Designing and delivering Salesforce configuration changes in coordination with Commercial and Finance teams, including but not limited to Flow, assignment rules, approval processes, field management, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards and reports
• Proactively seeking opportunities to improve automation, documentation and testing to help scale the instance as we add users
• Gathering requirements from a range of internal stakeholders and managing project delivery in a fast-paced environment
• Building and maintaining homegrown integrated applications and installed packages
• Designing and delivering Salesforce CPQ functionality: products, price books, price rules, product rules, quotes and order forms
• Designing and implementing complex automation solutions leveraging Flow as well as Apex if required
• Performing such other tasks and duties as may be required or assigned from time to time in the Company’s discretion

About You and What You’ve Done:

• 4+ years of experience working within Salesforce Administrator roles, preferably at hyper-growth or enterprise-level companies

• Salesforce Administrator Certification is required. Salesforce CPQ experience is a plus

• Experience configuring and maintaining at least two discrete Salesforce instances, particularly experience with a CPQ implementation

• Strong functional understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)

• Advanced proficiency with connected systems and managed packages ranging from e-signature to ERP and sales enablement including ZoomInfo, DocuSign, Marketo, Netsuite, Workato, Gong or others

• Strong project management skills, including adeptness at implementing agile methodology, as well as experience leveraging project management tools (Asana, Jira, Notion or others)

• Comfort with collecting and translating requirements into technical solutions

• Excellent relationship-building skills and ability to liaise with stakeholders at all levels

• A commitment to continuous learning and willingness to evolve with the Salesforce platform

• Willing to take feedback, learn and grow; an ethos of continuous self-improvement

Note: We view the above section as a guide, not a checklist. Research shows that underrepresented/marginalized groups are less likely to apply for a job if they feel that they don’t meet 100% of the qualifications. We welcome diverse and non-traditional backgrounds and encourage you to apply even if you don’t satisfy every single bullet on this list! It’s expected that you’ll learn and grow throughout your time at Morning Consult, so if you’re open to building new skills, we’d love to hear from you.

The expected salary range for this position is $93,300 - $150,100, with a midpoint of $121,700.

In most cases, we target the midpoint of our salary ranges for new hire compensation. This placement is reflective of full proficiency in a role. This role is eligible for an equity grant, which will be discussed in your initial recruiter conversation. Please see an overview of Morning Consult’s benefits on our Career Page.

We are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law. Morning Consult will provide reasonable accommodations for qualified individuals.

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