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Salesforce Business Analyst

Featured

Clientell

Part-time

On-site

Bengaluru, Karnataka, India

$50,000

Job Title: Salesforce Business Analyst

About Us: Clientell is looking for a Salesforce Business Analyst to bridge the gap between business needs and technical solutions, driving CRM strategy and optimization.

Key Responsibilities:

  • Gather and analyze business requirements from stakeholders
  • Document functional specifications and process flows
  • Design and propose Salesforce solutions to meet business objectives
  • Coordinate with developers and admins on implementation
  • Test and validate system changes and new features
  • Create user documentation and training materials
  • Monitor system usage and recommend improvements

Requirements:

  • 3+ years experience in Salesforce business analysis
  • Strong understanding of Salesforce platform capabilities
  • Experience in requirements gathering and documentation
  • Excellent analytical and problem-solving abilities
  • Advanced communication and stakeholder management skills
  • Salesforce certification preferred
  • Bachelor's degree in Business, IT, or related field