Salesforce Business Analyst
Featured
Part-time
On-site
Bengaluru, Karnataka, India
$50,000
Job Title: Salesforce Business Analyst
About Us: Clientell is looking for a Salesforce Business Analyst to bridge the gap between business needs and technical solutions, driving CRM strategy and optimization.
Key Responsibilities:
- Gather and analyze business requirements from stakeholders
- Document functional specifications and process flows
- Design and propose Salesforce solutions to meet business objectives
- Coordinate with developers and admins on implementation
- Test and validate system changes and new features
- Create user documentation and training materials
- Monitor system usage and recommend improvements
Requirements:
- 3+ years experience in Salesforce business analysis
- Strong understanding of Salesforce platform capabilities
- Experience in requirements gathering and documentation
- Excellent analytical and problem-solving abilities
- Advanced communication and stakeholder management skills
- Salesforce certification preferred
- Bachelor's degree in Business, IT, or related field