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Senior Salesforce Administrator

Campus

Full-Time

In-Office

New York, New York

$120,000

About Campus

Campus is a technology-driven company dedicated to accelerating the talent of tomorrow. We empower students to find their purpose, help them build a plan and support them as they achieve their goals through affordable, world-class education provided by professors from prestigious institutions such as Princeton, NYU, UCLA, and Spelman. By making education more accessible and customized to each individual's needs, we can achieve our mission of accelerating the talent of tomorrow, one student at a time.

Sr. Salesforce Administrator

Position Overview

We are seeking a highly experienced and expert-level Senior Salesforce Administrator to join our dynamic team. The ideal candidate will possess in-depth knowledge and extensive experience in Salesforce administration, Pardot administration, Marketing Cloud administration, and related communication tools such as SMS Magic and Ring Central. This role requires a proactive, detail-oriented individual who can manage and optimize our Salesforce environment to support our business operations and marketing efforts effectively.

What you’ll do

  • Manage and configure Salesforce platform, including user setup, roles, profiles, permissions, workflows, validation rules, and security settings.

  • Work with business owners to ensure that our Salesforce set up is optimized to meet our growing organizational needs 

  • Create documentation outlining existing Salesforce set up, process, flows and data definitions 

  • Work with our engineering teams to tightly integrateSalesforce to our eLearning/Student Information System platforms

  • Perform regular system audits, data integrity checks, and database de-duping/cleanup.

  • Create and maintain complex reports and dashboards to support business requirements.

  • Provide technical support and training to Salesforce users across the organization.

  • Ensure data synchronization between Marketing Cloud and Salesforce CRM, maintaining data accuracy and consistency.

  • Ensure integrations between Salesforce and third party communications tools are working seamlessly; troubleshoot issues as they arise.

About you

You’ll fit right in if you are/have:

  • Minimum of 3 to 5 years of experience as a Salesforce Administrator

  • Experience with high price point B2C or B2B sales

  • Extensive experience with Pardot, Salesforce integrations, Marketing Cloud, Email Studio, Journey Builder, Automation Studio, and other modules

  • Experience supporting multiple cross functional departments and directors

  • Experience being both an individual contributor and management

  • Experience integrating third party communications tools (SMS, telephony) into Salesforce 

  • Bachelor's Degree preferred

  • Salesforce Administrator Certifications preferred (Salesforce Associate, Administrator, Advanced Administrator, CPQ Specialist, Marketing Cloud Administrator or Platform App Builder)

  • Must be comfortable working a flexible schedule

Location

  • NYC | Onsite Tuesday, Wednesday and Thursday in our Tribeca office

What you'll get:

  • Opportunity for impact– as an early team member, you’ll be an integral player in bringing our vision to life
  • Medical, Dental, and Vision Insurance
  • $90,000 - $120,000 base salary and competitive equity package
  • In-office catered lunch
  • Unlimited PTO and hybrid work schedule

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Campus celebrates and embraces diversity and is committed to building a team that represents a variety of experiences, backgrounds, and skills. We do not discriminate on the basis of race, color, religion, marital status, age, gender identity, gender expression, sexual orientation, non-disqualifying physical or mental disability, national origin, political affiliation, veteran status, or other applicable legally protected characteristics.